The impact of lack of trust in organisations
This article is the continuation of “The Importance of trust in organisations” published on February 15, 2021 by Daniele Davì on danieledavi.com
In my previous article “The importance of trust in organisations” I introduced the importance of trust in workplace nowadays. Here I will describe some negative impacts that toxicity, inquisition-like questions, and the absence of trust create on different aspects of organizations, no matter if posed to a full time employee, contractor or partner.
LEGAL
It diminishes the work done from HR and legal.
Everyone is assumed to be vetted, cleared, checked and so worthy of trust before the company signs a contract. If we say that a company doesn’t trust the people, partners, vendors, entities, providers with whom contracts are signed then the company is not reliable. In that case customers shouldn’t trust a company with such doubts.Perhaps legal is OK but someone thinks that is not enough.
Well… Solve the concerns with legal and let the developers work.
MARKETING
Full time employees, collaborators, partners, vendors, including the handymen are the frontline of branding reputation. Always be kind and respectful. Put in place the right process but don’t bother people with…
