Are “happy” people more productive?
You would be surprised to know that the problem on how to quantify happiness at work is well known and studied from decades. You can measure your “employee turnover” or attrition rate and infer happiness. You can use a more direct approach, similarly to the way you quantify your customer’s satisfaction with a Net Promoter Score (NPS).
In Scrum, there are more than one “Happiness Metrics” and they all derive from the work done at Toyota by Taiichi Ono about what Kaizen should be, and the best ways to get there.

And I have been…

Making errors is part of the job. We don’t know what and when but we know that will happen. It can happen many times a day or a week, at work as well as in our everyday lives. Someone says that the only way to avoid mistakes is doing nothing. I disagree. Sometimes, not taking action is the mistake. And it’s fine.

Errors are part of life, of our learning process of our evolution. Mutations are errors in DNA replication. Some mutations improve adaptability to the environment. Many profound discoveries and inventions were simply mistakes made by scientists on alternative…

There are different levels of understanding Agile.
The first one is where you care about rules. You take every best practice, guide, book, training suggestion and you make a strict process out of context and without interpreting the reality. That’s not Agile. That’s you using Agile to cover your need of implementing bureaucratic policies. That’s you not willing to change, to listen to the people around you, not capable of reading the room, not flexible enough to adapt.
If you think of Agile as something static that once implemented doesn’t change, you are wrong. Agile is meant to evolve. Agile implementation for…

A year ago, many countries took the first measures to tackle the emerging pandemic due to COVID-19. Lockdown, working from home, social distancing…
Experts aren’t certain if we’ll be back to normality by 2022 or we will just prolong current habits and lifestyle to establish a new norm. Will companies let employees work from home or from anywhere anytime? Will we be ever back in a crowded meeting room? Will we be allowed to bring donuts and coffees or birthday cakes for colleagues?

We don’t know how the post-pandemic world will look like and we don’t know how long it…

Great effort! It will redefine and improve the model of trust needed in the future between human-human, human-machine, humans-organizations.

Once your team starts work, the most recurring question your stakeholders ask is likely to be “When will it be done?”
Agile and its frameworks do not strictly prescribe any specific set of metrics. Values, techniques, practices and definitions can help organizations navigate different strategies and identify the best approach for each situation. Here I would like to share some principles and guidelines that have been useful to me in different projects.

1. It depends.
2. KISS: Keep It Simple Stupid!
3. If you don’t measure, it doesn’t exist.
4. Focus on a few important metrics rather than tons of meaningless data.
5. Metrics are…

Office politics is primate behaviour written in cursive.

This article is the continuation of “The Importance of trust in organisations” published on February 15, 2021 by Daniele Davì on danieledavi.com

In my previous article “The importance of trust in organisations” I introduced the importance of trust in workplace nowadays. Here I will describe some negative impacts that toxicity, inquisition-like questions, and the absence of trust create on different aspects of organizations, no matter if posed to a full time employee, contractor or partner.

LEGAL

It diminishes the work done from HR and legal.
Everyone is assumed to be vetted, cleared, checked and so worthy of trust before the company signs…